To start your online return/exchange please click here.
*To be eligible for exchange or refund, items must be:
- In new condition
- Unworn
- Unwashed
- All tags attached on every item.
*Please Note: If items smell of perfume, are marked with makeup or deodorant, show signs of wear, or have traces of animal hair they will not be valid for return and no refund will be issued.
Any items marked Final Sale/Clearance items are not eligible for return or exchange. Returns and exchanges are accepted 14 days after delivery date. Defects must be reported before items are worn, washed or tags have been removed. Return shipping is the reponsibility of the customer.
Please include the packing slip with your return. The packing slip is included with your original shipment and has all your information as well as your order number on it.
Please Send Returns To:
Kastel Denmark
1155 South Rock Blvd. Ste 420
Reno, NV 89502